Project Overview
As directed by CMS, the Network must provide technical assistance to project-participating dialysis facilities on establishing patient council support groups/ new patient adjustment groups; incorporating patient, family and caregiver participation into the Quality Assurance Performance Improvement (QAPI) Program and governing body of the facility; and with developing policy and procedures related to patient, family and caregiver participation in the patient’s care.
The goal of the project is to increase facility activities related to each of the three areas.
Network Project Lead:
Katy Chappelear, Patient Services Director
kchappelear@nw8.esrd.net
601-813-0752
QAPI
Support Groups
Tools and Resources
- 2019 Patient & Family Engagement Requirements - Webinar recording - Slides
- Patient Engagement in Action Webinar
- Patient Engagement in Research Toolkit
- Blog - Why a Patient and Family Advisory Council Doesn't Make You Patient-Centered
- Quarterly Tracking of Facility PFE Activities - December, January, February
- Quarterly Tracking of Facility PFE Activities - March, April, May
- Quarterly Tracking of Facility PFE Activities - June, July, August
National Coordinating Center (NCC) Learning and Action Network (LAN) Calls
- January 23, 2019 - Anonymous Grievances - Event recording and CE information
- February 12, 2019 - Dialysis Patient Engagement in QAPI Processes - Event recording and CE information
- March 27, 2019 - Consumer Assessment of Healthcare Providers and Systems (CAHPS) and the Patient Experience - Event recording and CE information
- May 22, 2109 PEOC LAN - Partnering Together: Benefits of Patient Representatives - Event recording and CE information
- June 18, 2019 PFE LAN - QAPI Best Practices - Event recording and CE information
- July 24, 2019 PEOC LAN - Empowered Kidney Care - Event recording and CE information
- July 30, 2019 PFE LAN: Patient Support Groups - Event recording and CE information