Project Overview
As directed by CMS, the Network must provide technical assistance to 30% of dialysis facilities within the Network service area, to help support patient and family engagement activities. These activities include the following: establishing and/or educating patients about support groups/new patient adjustment groups, peer mentoring programs, and/or patient councils; incorporating patient, family and caregiver participation into Quality Assurance Performance Improvement (QAPI) and/or governing body; and with increasing active patient participation in the care planning process.
The goal of the project is to increase facility activities related to each of the three areas. Specifically, the Network must obtain the following goals:
- 50% relative improvement in the number of facilities that implement support groups/new patient adjustment groups/patient councils or that provide access to information about various groups
- 75% relative improvement in the number of facilities that include patients/caregivers/family in monthly QAPI meetings and/or governing body
- 10% relative improvement in the number of patients/caregivers/family members involved in the development of individualized care planning
Network Project Lead:
Katy Chappelear, Patient Services Director
kchappelear@nw8.esrd.net
601-813-0752
Care Planning
QAPI
Support Groups
Tools and Resource
National Coordinating Center (NCC) Learning and Action Network (LAN) Calls
- January 23, 2019 - Anonymous Grievances - Event recording and CE information
- February 12, 2019 - Dialysis Patient Engagement in QAPI Processes - Event recording and CE information
- March 27, 2019 - Consumer Assessment of Healthcare Providers and Systems (CAHPS) and the Patient Experience - Event recording and CE information
- May 22, 2109 PEOC LAN - Partnering Together: Benefits of Patient Representatives - Event recording and CE information
- June 18, 2019 PFE LAN - QAPI Best Practices - Event recording and CE information
- July 24, 2019 PEOC LAN - Empowered Kidney Care - Event recording and CE information
- July 30, 2019 PFE LAN: Patient Support Groups - Event recording and CE information
- September 25, 2019: Mental Health First Aid Event recording and CE information
- November 20, 2019: Primary and Behavioral Health Care Services at HRSA-funded Health Centers - Event recording and CE information
- January 29, 2020: Dialysis Center Support Group & Patient Family Engagement - Event recording and CE information
National Patient & Family Engagement(NPFE) Learning and Action Network (LAN) Resources
Bloodstream Infections
- Conversations Starters to Prevent Infection
- CDC Clean Hands Count — The ESRD NCC 2016 NPFE-LAN members adapted the CDC's Clean Hand's Count campaign to make the materials applicable to ESRD and dialysis care.
- Conversation Starter to Prevent Infections in Dialysis Patients
- CDC Audit Tool: Hemodialysis hand hygiene observations
Home Dialysis
- Conversation Starters for Home Dialysis
- Uncovering Myths About Home Dialysis: Myths vs. Reality
- Home Dialysis Announcement—Originally created as part of the Patient Selected Affinity Group
8.5"x11"
8.5"x14"
Kidney Transplant
- Partnering Along the Road to Transplant - English - Spanish
- Why Transplant is a Good Idea for Me flyer
- The Road to Transplant brochure
- Transplant Celebration Announcement — Originally created as part of the Patient Selected Affinity Group
8.5"x11"
8.5"x14"