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Facility and Patient Engagement

Project Overview

As directed by CMS, the Network must provide technical assistance to project-participating dialysis facilities on establishing patient council support groups/ new patient adjustment groups; incorporating patient, family and caregiver participation into the Quality Assurance Performance Improvement (QAPI) Program and governing body of the facility; and with developing policy and procedures related to patient, family and caregiver participation in the patient’s care.  

The goal of the project is to increase facility activities related to each of the three areas.

Network Project Lead:
Katy Chappelear, Patient Services Director
kchappelear@nw8.esrd.net
601-813-0752

National Coordinating Center (NCC) Learning and Action Network (LAN) Calls