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2015 Patient LAN Activities

Quality Improvement Activity Developed by the LAN

For the 2015 Quality Improvement Activity, the LAN chose Educating and Engaging Patients to Improve Hand Hygiene. The aim of the project is to improve knowledge and behaviors regarding proper hand washing techniques. Twenty-six facilities were chosen to participate in the QIA. Each facility received an introductory phone call to inform them of the goals of the QIA, review the educational materials, and implementation methods. All patients were asked to take a 3 question pretest prior to the distribution of the educational materials. At the conclusion of the QIA the patients will take a posttest to measure improvement. Project materials include:

Clean Hands Save Lives handout

Hand washing sign

Hand washing sign

How to Hand Wash handout

How to Hand Rub handout

For Staff

5 Moments for Hand Hygiene

Campaign #1

For Campaign #1, the LAN chose to continue one of the 2014 campaigns, “Understanding Lab Values:  Saving My Heart”.  The aim of the campaign is to help patients better understand the correlation between bone disease management and heart calcifications. Fifty facilities have been chosen to take part in the project. Based of feedback from the 2014 campaign, the poster asking the question, “Do You Know that You Could Have a Bone in Your Heart” has been revised making it stand out more in the facility.   The poster will be displayed in the facility lobby or treatment room.  Patients who have questions will be directed to talk to their dietitian and will be given a brochure explaining the importance of phosphorus control. This year, we have also included a pill box with the inscription, “Bonesavers” which will also be given to any patient who asks questions about the poster.  Project materials include:

2015 Poster

Saving My Heart Brochure

Additional Resources:

Why to Comply: Know Your Medicines

Why to Comply: Knowing Your Lab Work

Campaign #2

Campaign #2 is a variation/continuation of our 2013-2014 Aim 2 Project, “Increasing Transplant Referrals”.  This year the LAN chose to continue to educate patients on Transplantation, but decided to educate the staff using Explore Transplant.  The aim of the project is to increase the number of patients who are able to receive information about transplantation based on the methods taught at Explore Transplant which is the Readiness Assessment method.  Along with the materials given out at the workshop, staff at the eighty-three facilities that are in the project also received:

Network 8 Transplant Poster

Network 8 Transplant Fact Sheet

2014 Patient LAN Activities

Quality Improvement Activity Developed by the LAN

For the 2014 Quality Improvement Activity, the LAN chose Increasing Patient Involvement in the Care Planning Process.  The project hopes to bring more patients into the care planning process by offering a simple checklist of questions to help them select topic areas where they may have concerns:  Thirty-seven facilities have been chosen to participate in the QIA.  They will receive a project binder which includes monthly report forms to send to the Network along with the project checklists and a flyer describing the importance of patient’s being involved in their care.  Facility staff are asked to give the patient a copy of the flyer along with the checklist prior to their annual and 90 day care conferences.  Project materials include:

Letter to facilities

Project Flyer

Project Checklist

Campaign  #1

The first campaign chosen for 2014 is  Understanding Lab Values:  Saving My Heart:  The goal of this campaign is to help patients better understand the correlation between bone disease management and heart calcifications.  109 facilities have been chosen to take part in the project.  A poster has been developed asking the question, “Do You Know that You Could Have a Bone in Your Heart”.  The poster will be displayed in the facility lobby.  Patients who have questions will be directed to talk to their dietitian and will be given a brochure explaining the importance of phosphorus control.  Project materials include:

Letter to Facilities

Campaign Brochure

Campaign Poster

Additional Resources:

Patient Tips for Healthy Living - Phosphorus

Why to Comply? - Know Your Medicines

Why to Comply? - Knowing Your Lab Work

Campaign #2

The second campaign chosen was the Missing Minutes Adherence CampaignThe LAN selected this campaign based on their observation at the dialysis facilities of the patients who miss or shorten their dialysis treatments. Sixty-one (61) facilities were chosen to participate in the campaign.  The goal is to provide patient and staff educational materials about the consequences of shortened and missed dialysis treatments and enhance patient quality of life.  Facility staff members were invited to participate in an introductory webinar featuring a clinic manager and social worker who had previous experience with decreasing missed treatments at their facility. The webinar included an overview of the campaign and distribution methods of the educational materials for the patients and staff. Monthly, the identified facilities will provide the number of patients they have provided the educational materials. Materials developed for the project include:

Letter to facilities

Campaign Brochure

Campaign Poster

Webinar Recording

2013 Patient LAN Activities

Quality Improvement Activity Developed by the LAN

For the quality improvement activity, the LAN chose to work on Exploring Treatment Modalities Using Patient Volunteers.  The project will feature volunteer patients who will be invited to share their experiences as a home patient or transplant patient with in-center patients who wish to learn more about alternative modalities. Forty-one (41) facilities were chosen from the original 88 facilities used to select the Patient SMEs.  The facilities were asked to identify potential volunteers/guides, and assistance will be provided by the Network as needed.  Volunteers will be trained and a “Modality Day” date will be determined for the facility.   Materials for the project are linked below:

Campaign #1: Establishing Peer Mentors in Each Facility

The first campaign chosen was Navigating the Dialysis System Using Peer Mentors/GuidesA peer mentor is a fellow patient who the facility has chosen to serve as contact person for new patients or for other patients who may feel more comfortable expressing their questions or concerns to a fellow patient.  Seventy-six (76) facilities were identified to take part in the campaign.  Each facility was chosen because they had a patient who had already been designated as “patient representative.”  Facility staff members along with the patient representatives were invited to attend a training webinar on July 16.  Each facility was asked to attest to the fact that they will work with their patient representative to define their role as peer mentor, and each peer mentor is being asked to identify one goal to achieve in this role during the next year.  Materials for the project are linked below:

Patient materials

Staff materials

Campaign#2:  Improving Health Literacy

The second campaign chosen was Improving Health Literacy and Kidney Disease Management.  The LAN selected this campaign based on the foundation of the “Help Us Help You” Campaign developed by another workgroup to increase communication and coordination of care between patients and healthcare providers. One hundred and six (106) rural facilities were chosen to participate in campaign.  The goal is to provide patients and staff with resources to improve health literacy and effectively manage kidney disease. Facility staff members were invited to participate in an introductory webinar featuring an informational health literacy presentation by Dr. Ralph Atkinson, Medical Review Board chairman. The webinar included an overview of the campaign and distribution methods of the educational materials for the patients and staff. The identified facilities will attest to providing the educational materials to patients. Materials developed for the project include:

Patient materials

Staff materials

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